Privacy Policy
This Privacy Policy explains how Aerosoft (“Aerosoft”, “we”, “us”), based in the Cayman Islands, collects, uses, shares, and protects personal information when you visit aerosoft.ky, contact us, become a customer, or receive communications from us.
1. Information we collect
Information you give us
- Contact & business details: name, email, phone, company, website.
- Project details you submit through our inquiry or intake forms.
- Billing information needed to issue invoices and process payments.
Information about prospective business clients
- Publicly available business contact information (e.g. a work email or company details) where we believe our services may be relevant to your role. You can opt out at any time (see “Your choices” below).
Information collected automatically
- Basic usage and device data (IP address, browser, pages viewed) and cookies needed to operate the site.
2. How we use information
- To respond to inquiries and prepare proposals, scopes of work, quotations, SLAs, and invoices.
- To deliver our services and manage our customer relationship with you.
- To process payments and keep accurate financial records.
- To send relevant business communications, including occasional outreach to prospective clients.
- To operate, secure, and improve our website and services, and to meet legal obligations.
3. Legal bases (where applicable)
Where data‑protection laws such as the GDPR apply, we rely on: performance of a contract (to deliver services you request), our legitimate interests (to run and promote a business‑to‑business service in a proportionate way), your consent (where required), and compliance with legal obligations.
4. Marketing & your choices
- Every marketing email includes a one‑click unsubscribe link, which we honour promptly.
- Once you opt out, your address is added to our do‑not‑contact list and is not emailed again.
- You can also email us to opt out or to ask not to be contacted.
5. How we share information
We do not sell your personal information. We share it only with trusted service providers who help us operate, such as:
- Payment processing (PlugnPay and our bank).
- Email delivery and outreach tools.
- Hosting and infrastructure providers.
These providers may only use the information to perform services for us. We may also disclose information where required by law.
6. International transfers
We operate from the Cayman Islands and use service providers that may process data in other countries. Where required, we take steps to ensure appropriate safeguards for such transfers.
7. Data retention
We keep personal information for as long as needed to provide our services, meet legal, tax, and accounting requirements, and resolve disputes. When no longer needed, it is deleted or anonymised.
8. Security
We use reasonable technical and organisational measures (including encryption in transit, access controls, and regular backups) to protect personal information. No method of transmission or storage is completely secure.
9. Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing or withdraw consent. To exercise any right, contact us using the details below.
10. Children
Our services are intended for businesses and are not directed at children. We do not knowingly collect information from children.
11. Changes to this policy
We may update this policy from time to time. The “Last updated” date above reflects the latest version.
12. Contact us
Aerosoft
38 Seafarers Way, George Town, KY1‑1106, Cayman Islands
Email: info@aerosoft.ky
Phone: +1‑345‑516‑5569